Archive for the ‘Credit Reports’ Category

Proxy Websites & Credit Reports

Thursday, July 7th, 2011

Many people order their credit reports to ensure they haven’t been the victim of identity fraud. However, many phishing emails lure consumers to a “proxy credit report website” — an imposter site that mimics a legitimate business site. The proxy site captures personal information, and it’s then used by thieves who can make a mess of your credit.

You can help protect yourself from these scams by always visiting a website directly, such as manually keying the website address into your browser. And if you receive a suspicious email, make sure to forward it to the related business, and ask if they sent the message. Since legitimate businesses never ask for your Social Security number or other sensitive information over email, if you receive one that does, it’s likely a scam.

Also, consider using a credit monitoring service such as Identity Guard. Credit monitoring is a useful tool that can help you protect your credit, and review your credit reports and scores.

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Are you an ID manipulator?

Wednesday, July 6th, 2011

Intersections’ Consumer Security Adviser, Neal O’Farrell shares his views on research from ID Analytics.

According to a recent study conducted by ID Analytics, around 45 million people in the United States knowingly manipulate facts concerning their identity. That means that around 16% of the U.S. population deliberately tinkers with their identity in order to obtain credit, get new cell phone service, get an auto loan and many other things.

I guess probably the same percentage of the population exaggerate or fluff their resumes in order to improve their chances of getting that all-important job. Except that manipulating your identity and credit profile may get you into a lot more trouble, in most cases is illegal, and can create havoc for the victims who may be the true owners of the hijacked identity.

The ID Analytics study looked beyond simple errors and typos in credit applications, and instead focused on deliberate manipulations of things like Social Security numbers, names, and addresses.

Here’s a little of what they found when they poked around their database that includes more than 1.4 billion identity events – things like purchases and credit applications – and 300 million individuals in the United States (scary that they have so much information in the first place):

• 8 million people are using two or more Social Security numbers.

• 16 million people were found to be using multiple dates of birth.

• 10 million people manipulated their identities by co-mingling some of their spouse’s information into their own identity.

The firm was even able to identify a selection of the worst offenders and biggest manipulators, like the person in Philadelphia who appears to have 165 Social Security numbers, 44 different dates of birth (lots of birthday presents there), and 3 different names. Or the resident of Cleveland Ohio who has 106 Social Security numbers, 12 dates of birth, and six different names.

According to Stephen Coggeshall, chief technology officer for ID Analytics “While there is extensive research on the crime of identity fraud and its victims, there is far less on the actual perpetrators of the crime. Now for the first time, there is a comprehensive view of who identity manipulators are, where they are living and specifically how they are manipulating their personal information.”

So why do so many people manipulate their identities in this way? There are many reasons and theories:

• To get the type of credit that their real identity would be denied, perhaps because previous poor credit scores or history.

• People new to the credit or job market trying to jump start their credit history.

• Criminal hiding from the law.

• Sex offenders trying to stay off the radar.

• Illegal immigrants or unauthorized workers moving from job to job or state to state.

• Criminals engaged in systematic fraud.

• Attempts to access or pay for healthcare that might otherwise be denied.

• Attempts to hide finances or purchases from a spouse or former spouse.

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10 easy ways to fall victim to identity theft

Wednesday, June 29th, 2011

Unfortunately, there is a lot of consumer apathy about the topic of identity theft and credit fraud. So, Neal O’Farrell, Intersections’ Consumer Security Adviser is back today with his ten tips that are guaranteed to make you an easy mark for identity theft.

Continue to believe that it can’t happen to you

Apathy is the biggest enemy, whether it’s towards your health, wealth, or security. If you don’t take security seriously, refuse to accept that you could fall victim to identity theft, and fail to take responsibility for your own security, you stand a much greater chance of being victimized.

Assume zero liability means you have nothing to lose

Zero liability has given many consumers a very false sense of security, and the belief that if identity theft costs them nothing, they have nothing to worry about. But zero liability does not mean zero risk, zero responsibility, or zero loss. Zero liability won’t cover your costs, the emotional harm, time off work, or damage to your credit.

And just because your bank or credit card company says you won’t be on the hook for credit fraud losses, that doesn’t mean you won’t fall victim and face losses. Zero liability can be discretionary, and in many cases financial institutions can take weeks and often months before they return any lost funds or wipe away any debts. And when it comes to compromised bank accounts, small business owners don’t enjoy zero liability at all.

Don’t monitor your credit, or watch it constantly

If you’re not watching you credit reports like a hawk, you’re unlikely to spot the tell-tale signs that someone is trying to steal your identity. It could start with a number of applications for new credit, which can be accepted or declined. A determined thief will keep trying, and if you are not watchful, a simple fraud attempt could easily turn into a more serious identity theft.

Surf where and how you like

So many identity thefts are now being triggered by malware that lies in wait on infected web sites. With so many legitimate web sites are now believed to be infected with malware, you need to be ultra cautious where you surf, what you click on, and what you download. If you don’t, you increase the chance that very nasty malware will work its way on to your computer, steal your information, and hijack your identity.

Talk too much, especially on Facebook

Another sure-fire way to lose your identity is blabbing too much. Facebook has become a haven for identity thieves looking for all that personal information that they need to steal your identity and that you might be giving away free. Things like family background and history (your mother’s maiden name), where you were born, where you went to school, where you work and worked, and your date of birth – all of immense value to thieves. Here’s a great article to help keep you safe – Ten Privacy Settings Every Facebook User Should Know.

Get careless with your password

A number of recent high profile attacks have exposed a number of things we’ve known all along – that most users still use very weak and easy to crack passwords, and they use the same passwords for multiple web sites. So if a hacker gets your password in an attack on one site, they could do a lot more damage.

Trust too much, especially when it comes to email

Phishing continues to be a major threat, and getting more sophisticated every day. If you’re not aware of what phishing is, can’t recognize the tell-tale signs of a phishing attempt, and don’t know how to respond (or not respond), you stand a much greater chance of being hooked by “phishy” bait. If you aren’t sure, the Anti-Phishing Working Group has compiled a list of recommendations to help you avoid this type of scam.

Don’t properly protect your credit cards and accounts

Just like with your credit reports, if you’re not watching your bank account and credit card statements constantly and carefully, you won’t spot any signs that your account is being tapped or dripped, or those small test transactions thieves will often use to test your vigilance before launching a major assault.

Don’t manage your personal information properly

A very easy way to fall victim to identity theft is to not protect your paperwork and possessions. That includes hiding personal documentation in the home (especially financial statements, tax returns, and anything with your Social Security number on it), protecting personal documents at work or when travelling, and not protecting your mail.

Don’t Think Security First

The key to staying off the radar and out of the traps of thieves is to think security first. That means constant vigilance – don’t worry, it eventually becomes second nature – so that you think about security before you click on an attachment and not afterwards, think about security before you create or use a password, think about checking your credit reports before you find out there’s something wrong, and so on.

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10 things you can do to avoid fallout from data breaches

Wednesday, June 22nd, 2011

Neal O’Farrell, Intersections’ Consumer Security Advisor offers up his ten tips to help you steer clear of trouble in light of all the recent data breaches and hacks.

I’ve talked a lot about data breaches in the last few weeks, so maybe it’s time to move on and discuss something else. Or maybe not.

Because in just the last week we’ve seen a massive scaling up of these data breaches, and especially deliberate breaches by skilled hackers. Victims of these breaches range for the CIA and U.S. Senate, to more than half a dozen gaming web sites and companies, and while there’s little you can do to prevent these breaches there are some things you can do to avoid being ensnared in one. Or at least minimize the damage if you are.

1. Sign up for as little as possible. That’s one of the best ways to avoid being victimized by someone else’s mistake. The less information people have about you, and the fewer sites and businesses share it, the less they have to lose – about you.

2. Opt out as much as possible. Check your inbox. If you’re still getting a bunch of regular emails for things you signed up for in the past but don’t really use any more, then opt out or unsubscribe. It may not remove your information completely from that organization’s database, but it could certainly help.

3. Use a low risk and low balance credit card to make payments, and especially reoccurring payments. That way, if your credit card is compromised the damage won’t be too severe and you won’t have much work to do to fix it. Above all, NEVER use a debit card for online purchases.

4. If you’re offered free monitoring, take it and use it. Credit and identity monitoring are a great way to get early warning about the possible misuse of your information after a breach, so use it to its fullest.

5. If you’re not offered monitoring, demand it. After all, you probably deserve it. I sometimes feel badly for organizations that suffer a data breach and end up having to spend millions of dollars as a result. But it’s not your fault that they lost your data and put you at risk.

6. If you still don’t get free credit monitoring, either check your credit reports yourself, or better still, have Identity Guard watch your reports on your behalf.

7. Shields up. Every breach should be a reminder to you of the importance of vigilance. Use these moments (and it looks like there’ll be plenty of them) to watch out for any unusual activities on your credit reports, accounts, email, and even snail mail.

8. Change your passwords and use the moment to change your password habits. It makes sense that if your password is compromised in a data breach you would immediately change it, right? Lots of people do, but to just a slight variation of the password that was just compromised. Some people just like familiar passwords that they have a sentimental attachment to, but a breach is a great time to shake free of the personal connection and create a bulldog of a password that will defend you fearlessly.

9. Don’t use the same password for everything – because a number of recent data breaches found that many users use the same password for multiple web sites. A single password for multiple sites just makes it easier for hackers to create more havoc in your life.

10. Don’t stop thinking about tomorrow. It’s not just a great song, it’s a great rule. There will always be more breaches, and chances are a few dozen (or even a few thousand) are taking place right as I pen this blog. Make sure you have at least something of a plan in place so that as soon as a data breach hits the headlines, you’ll know your very next move.

Want to learn more about identity theft protection and our credit monitoring services?

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Identity Guard Mugshots™ Video – Getting the Most of Your Identity Guard® Service

Monday, April 18th, 2011

The Daily Shield is pleased to welcome back Lindsey, our favorite Identity Guard® product manager for another video.

In today’s video, Lindsey gives us some great tips on how to get the most out of your service. In addition to being able to check and monitor your credit reports, Identity Guard® Total Protection provides anti-virus, anti-spyware, anti-keylogging software, and your exclusive ID Vault® will securely encrypt and store usernames, passwords, and credit card information — as well as log you into your favorite accounts automatically and safely.

Watch our latest video, as Lindsey shares her tips about how to get the most out of your service!

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Want to learn more about identity theft and fraud protection?

Use of Credit Reports in Hiring

Wednesday, April 13th, 2011

The Daily Shield welcomes Steve Schwartz, Intersections’ Executive Vice President, Consumer Services. Today Steve gives us his thoughts about pending legislation that may effect whether employers may use information contained in credit reports during the hiring process.

Last week there was a report in USA Today stating that as many as 25 states are considering outlawing credit report checks as part of employment screens. I am not going to pass judgment on whether or not this is a good or ethical practice. It is, however, a practice and one you need to be aware of.

As we have been saying for years, it is very important to:

1) know what is in your credit report and be sure it is 100% accurate, and
2) monitor activity on your credit file to be sure of continued accuracy and watch for any possible fraud.

How to review your credit report: 1) Personal Info: Check the accuracy of your name, Social Security number, address and phone numbers. 2) Credit History: View your account details, such as when they were opened, amounts owed, and your current standing. 3) Public Records: Items such as a bankruptcy or a tax lien appear here. 4) Inquiries: If a business has pulled your personal credit report, you’ll find that here.

Need to dispute a credit report error? Contact the credit bureau that reported the data and send the bureau a certified letter disputing the item. Attach supporting documentation, such as copies of a closed account. The bureau is required to investigate the issue within 30 days. Follow up by requesting your credit report again to ensure the item has been corrected.

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Take the first step. Learn more about the flexible and innovative solutions from IDENTITY GUARD®.

Understanding Your Credit Score

Thursday, March 17th, 2011

Lindsey, our favorite Identity Guard® product manager is back!

In the latest Identity Guard Mugshots™ video, Lindsey tackles the topic of understanding your credit score. From how it is calculated to how lenders use it, you’ll learn the basics about that very important number – your credit score!

Watch our video, and then check out the “Your Credit” section on our website for more information about credit reports and your credit score.

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Want to learn more about identity theft and fraud protection?

Identity Guard Mug Shots™ Video Series – “Your Public Records Are . . . Public!”

Monday, January 31st, 2011

Our favorite Identity Guard® product manager Lindsey is back! In the latest Identity Guard Mugshots™ video, Lindsey talks about why it is important to keep track of what is contained your public records.

The Public Records Report, which is part of IDENTITY GUARD® TOTAL PROTECTION(SM) helps you to monitor information that publically available about you, such as court records, DMV records, property records, etc.

Follow Lindsey on Twitter!

Keep informed about the latest threats to your safety. Join our Facebook group.

Want to learn more about identity theft and fraud protection?

Follow Lindsey on Twitter!

Keep informed about the latest threats to your safety. Join our Facebook group.

Want to learn more about identity theft and fraud protection?

Identity Guard Mug Shots™ Video Series – Credit Analyzer

Tuesday, January 18th, 2011

The Daily Shield welcomes back Identity Guard® product manager Lindsey George. Did you know that IDENTITY GUARD® TOTAL PROTECTION(SM) has a tool called Credit Analyzer? Have you thought about how that credit card offer you just received from your bank could affect your credit score? Credit Analyzer lets you create “what-if” scenarios and see what impact those scenarios might have on your credit score. Watch the video below as Lindsey explains how to use this important tool.

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Take the first step. Learn more about the flexible and innovative solutions from IDENTITY GUARD®.

The New Year should start with a “New Plan” – Part 1

Monday, January 3rd, 2011

He’s back! The Daily Shield welcomes in the New Year with some safety tips to start your year off right by Intersections’ Consumer Security Advisor, Neal O’Farrell. This is part 1 of a 3 part series.

I’ve always maintained that the best way to protect yourself from cybercrime and identity theft, whether you’re a global corporation or an individual, is to have a plan. That’s probably why I called my business My Security Plan. The idea is simple. If you don’t plan your security, you have little chance of protecting yourself against the endless onslaught of existing and new threats.

But if you do have a plan, it’s much easier to keep track of all the threats you face, the defenses you have in place, and all the spinning plates of security you have to keep from crashing down.

The best news is that a security plan is actually very simple. It’s just a list of your security priorities, goals and rules that you can turn to any time as a quick reminder. And it can be as simple as a single page that can easily be shared with family or employees.

January Security Tips

Check your credit report. If the Christmas Holidays are one of the busiest times of the year for identity thieves, January is often the time you’ll find out just how busy they have been. If your identity has been compromised over the busy holidays, your credit reports may be the easiest way to detect a breach. A product like IDENTITY GUARD® TOTAL PROTECTION gives you access to all three of your credit reports, from Equifax®, Experian®, and TransUnion® and provides quarterly updates so you’ll stay aware of your current credit standing.

Check your statements. You should also check your first statements after the holidays very carefully. This not only helps you determine if there are any unauthorized charges on your credit cards, or withdrawals from your bank account, it’s also a great way to make sure you weren’t overcharged for anything over the busy buying time.

Change your passwords. January is the best time to adopt new password habits, and to change old passwords. At the very least you should pick the Top 5 most important passwords you use – especially bank and credit card accounts, internet access, and email – and change them all to something new, long, and random.

Create a list of security rules and goals. This is where your security planning really kicks in. The easiest way to start is to create a list of the dozen most important security rules you want to follow – like changing your passwords often, checking your credit reports regularly, scanning your computers, and checking your statements. Then place it on your fridge or near your computer as a constant reminder.

This is just a start for January. Look for my February and March tips coming soon to the Daily Shield.

Want to learn more about identity theft and fraud protection?

Keep informed about the latest threats to your safety. Join our Facebook group.

Take the first step. Learn more about the flexible and innovative solutions from IDENTITY GUARD®.